Privacy policy

Updated 2 October 2026

Information you provide

When you contact Stridesg Solutions, we receive the details you provide, such as your name, email, phone number, company, enquiry topic and message. Please do not send passwords or sensitive information through the enquiry form.

How enquiries are handled

We use these details to reply, understand your requirements, prepare quotations and arrange the work you request. Website enquiries are stored in our enquiry database and sent to our business email using Brevo.

Website providers

Our website uses Render for hosting and Brevo for enquiry email delivery. These providers process information needed to run the website and deliver messages. Their services may process data outside Singapore. Website requests may also appear in hosting logs, and essential cookies help secure form submissions.

AI service guidance

Our optional AI assistant sends your question to Groq to generate service guidance. Please do not share passwords, confidential information or sensitive personal details. AI replies can be incorrect; confirm pricing and service arrangements with our team. Chat history is kept in your browser tab’s session storage so it stays available as you move between pages. Closing the chat panel does not clear it. Browser session restoration may retain it when a tab is reopened. We do not save chat conversations in our enquiry database. Groq may process information outside Singapore under its own data policies.

Your questions and requests

Contact sales@stridesg.com for questions about your data or to request access, correction, deletion or withdrawal of consent, subject to applicable requirements. Withdrawing consent may affect our ability to respond or provide a requested service.